Frequently Asked Questions

A refund is processed when requests are made at least 24 hours prior to the scheduled class time.

If you missed a CPR or First Aid class that you were registered for, or are requesting a refund within 24 hours of class time we will be happy to reschedule you for another equal value class not to exceed 4 weeks after the original class date. If a class upgrade is requested you will be responsible for the difference in price. If a class downgrade is requested no refund of the difference is offered or made.

A fee of 2.9% of the charged amount plus 30 cents will be processed on all refunds.

No other refunds or exchanges are offered and all sales are final.

If you’ve already completed the HeartCode BLS online course you’re ready for the final phase; the Hands-On Session.

If you still need to take the HeartCode BLS online course then sign up at the American Heart Association.

After completing the HeartCode BLS online course register online for the Hands-On Session and our instructor will contact you to schedule a convenient time to sign off on your course work to receive your 2 year American Heart Association BLS certification card.

We’ve made it easy to select the class that is right for you and that fits your schedule. We are American Heart Association certified instructors, offering quality instruction.

These are our currently available classes:

BLS for Healthcare Provider

Hands-On Session Heartcode BLS

Basic CPR/AED

Basic First Aid

Pediatric CPR/AED + First Aid

Basic CRP/AED + Basic First Aid

The answer is it depends.
 
The American Heart Association requires that each participant who is enrolled in the BLS Healthcare Provider Class have their own copy of the BLS Healthcare Provider Manual in order to be eligible to receive a 2 year AHA certification card. Our other CPR classes do not require a manual so check with your employer to find out which CPR certification they require.
 
If you already have a BLS Provider Manual based on the 2015 American Heart Association Guidelines for CPR and ECC bring it to class and you will not need to purchase one. Here’s what the cover looks like to compare with yours:
 
AHA BLS Healthcare Provider Manual
 
If you need to pick up a copy we have them available here.
 
However, you do not need a manual if you take the online BLS course known as HeartCode BLS through the American Heart Association. After completion of HeartCode BLS, you will finish off with the Hands-On Session to receive your AHA certification card.

The BLS for Healthcare Provider class, Pediatric CPR/AED + First Aid class and Hands-On Session, receive a 2-year certification card by email from the American Heart Association, usually within a week of completion of the class.

All other CPR and First Aid classes receive a 2-year certification card immediately upon completion of the class.

We are easy to get a hold of and provide several ways to reach us. We usually respond immediately or within a few hours if we are in class.

Phone: +1 707 592-9749

Email: support@abchealthandsafety.com

Mailing Address:

2010 Harbison Drive Suite #108-A
Vacaville, CA 95687

We can also be reached via chat in the bottom right corner of our website.

Our Hours:

Monday – Saturday: 9:00 am to 5:00 pm
Sunday: Closed